Report the ad
Customer Consultant - Benoni
Tuesday, 06 August 2024
No photo
Item details
City:
Benoni, Gauteng
Salary:
R 4,000
Item description
As a Customer Consultant, your primary responsibility is to deliver exceptional customer service by providing guidance and support to clients. You will act as a liaison between the company and its customers, ensuring a seamless experience from initial inquiry to post-purchase follow-up. Key duties include addressing customer inquiries, resolving complaints, and guiding clients in selecting products or services that best meet their needs. You will work closely with sales and marketing teams to understand product offerings and maintain up-to-date knowledge of industry trends. Strong communication skills are essential, as you will be required to interact with customers through various channels, including phone, email, and in-person consultations. You must demonstrate empathy, patience, and problem-solving abilities to handle complex customer issues effectively. Additionally, you will be responsible for maintaining accurate records of customer interactions and feedback, which will contribute to continuous improvement initiatives. A successful Customer Consultant is proactive, adaptable, and committed to delivering high-quality service, ensuring customer satisfaction and fostering long-term relationships. The role may also involve cross-selling or upselling products to enhance customer experience and drive business growth. Previous experience in a customer service or consulting role is preferred.
Related ads
Customer Service Consultant (Johannesburg, Gauteng)
…s Responsibilities include: -Receive calls from the customers daily and advise customers on…
Telesales Consultant (Sandton, Gauteng)
Min Requirements: Relevant Degree/Diploma (preferred) Minimum 2 years front line sales experience…
JOB TITLE: ASSISTANT I.T SALES & MARKETING MANAGER General Summary: Achieves maximum sales…
Unitec (httpswww.unitecafrica.co.za) are an international technology company with offices Ireland…
Sales Consultant Wanted (Durban, KwaZulu-Natal)
…with 2-3 years experience in sales. Experience in sanware/tiles will be an advantage but not…
Customer Service Consultant (Johannesburg, Gauteng)
Introduction Looking for Customer Service Agent for our Contact Centre department. Description…
Customer consultant (Johannesburg, Gauteng)
Company Name: RENACIDO EMPORIA Job Location: East Rand, Gauteng, South Africa Job Position…
Travel is our passion, Chandini Travel and Tours focus is Customer Delight, with 90% returning…
Customer service Company based in Johannesburg is looking for customer service consultants to join…
Elevate Your Organization with ISO Certification Are you looking to improve your business…
